Frequently Asked Questions
Everything you need to know about our fashion-forward mistakes.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping may take up to 14-21 business days depending on customs processing.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our returns portal, enter your order number and zip code, and print your prepaid shipping label.
Are your garments true to size?
Most of our items follow international standard sizing. However, since we source unique cuts, we recommend checking the specific size guide located on each product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to request changes or cancellations through our support team.
How should I care for my 'Something went wrong' apparel?
To preserve the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the interior tag of each garment.