Returns & Exchanges

At Something Went Wrong, we believe fashion should be fluid even when your choice isn't perfect, which is why we offer a seamless 30-day return policy for all unworn items. Whether the fit was off or you simply changed your mind, we are here to ensure your shopping experience stays on track.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.